Policy on Copyright Infringement and Intellectual Property

 
DRSI Call Center, LLC’s Website Policy on Copyright Infringement and Intellectual Property.
DRSI Call Center, LLC. (“DRSI”) respects the intellectual property of others, and we ask the users of our website services (“services”) to do the same. In relation to these services, DRSI has adopted and implemented a policy conforming with the general laws regarding intellectual property of the United States and Puerto Rico, as well as the Digital Millennium Copyright Act (“DMCA”).

Filing a DMCA Notice to Remove Copyrighted Content
If you believe that any user of our services is infringing your copyright and you wish that the material should be removed or disabled from our services, please provide in writing the following information to our designated agent in conformance with 17 U.S.C. §512(c):

1. A detailed description of the copyrighted work that you claim has been infringed;

2. A description of where on the website the material that you claim is infringing may be found, sufficient for DRSI to locate the material (e.g., the URL);

3. A statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law;

4. A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf;

5. Your name, address, telephone number, and email address; and

6. Your electronic or physical signature or that of an authorized representative.

The DMCA notice that contains the previous information must be signed and sent to DRSI’s designated agent: ecastellanos@eaclaw.com. Please note that under 17 U.S.C. §512(f) of the DMCA, anyone who knowingly misrepresents that material or activity is infringing may be liable for damages and attorneys’ fees incurred by the alleged infringer, the copyright holder or DRSI.

Filing a Counter-Notification to Restore Removed Content
If you believe that your material has been removed or access has been disabled by mistake or misidentification, you may file a counter-notice pursuant to 17 U.S.C. §512(g)(3). Please note that anyone who knowingly misrepresents information in a counter-notice may be liable for damages and attorneys’ fees incurred by the alleged infringer, the copyright holder or DRSI. To file a counter-notice, please provide DRSI’s designated agent with a written counter-notification containing the following information:

1. A detailed description of the copyrighted work that you claim has been removed or access has been disabled pursuant to the notice;

2. A description of where on the website the material was located before it has been removed or access has been disabled (e.g., the URL);

3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and

4. Your name, address, telephone number, and email address;

5. A statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which you are located (or if you are outside the U.S., the U.S. Federal District Court for the District of Puerto Rico, and that you will accept service of process from the person who originally provided DRSI with the notification of infringement; and

6. Your electronic or physical signature or that of an authorized representative.

The counter-notice that contains the previous information must be signed and sent to DRSI’s designated agent: ecastellanos@eaclaw.com. After receiving a counter-notice conforming to law, DRSI will replace or able the access of the disputed material within ten (10) to fourteen (14) working days of receipt of the counter-notice, in the event that DRSI or our designated agent has not received a notification that the person who submitted the original DMCA notice has not filed a lawsuit for copyright infringement.

Repeat Infringer Policy
DRSI will immediately terminate user accounts that have been the subject to more than two (2) separate DMCA notices that result in the removal or disabled access of infringing material.