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  • Why Puerto Rico?
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Our Services

What We Offer

Outbound Programs

At DRSI Call Center LLC we offer a wide range of options for...

Inbound Programs

DRSI Call Center LLC is the premier fully bilingual (Spanish/English) Multi-Media Contact Center,

Web Applications

DRSI Call Center LLC is the only Multimedia Contact Center with a dedicated

Fullfilment and Warehousing

Once an order for a particular item or service is placed, fulfillment enters

Direct Mail

As the only Multimedia Contact Center in Puerto Rico, DRSI Call Center LLC

B2B Programs

Our years of experience in dealing with the complex needs of the Hispanic

B2C (Business-to-Consumer Programs)

Close to three decades of combined knowledge and experience make Latin Media House

Customer Satisfaction Surveys

Since it’s less costly to retain a customer than to bring in a

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Companies need to focus more than ever on the customer experience they provide to differentiate themselves from their competitors, deepen customer relationships and drive sales. By consistently solving “moment of truth” problems and turning a service contact into a sales opportunity, companies are strengthening ties with customers and building an important competitive advantage.

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